Champion System

Welcome to the Champion System Design and Order Portal

Returning Customers help

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New Customers help

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Who is a Returning Customer? If you or your team has previously ordered clothing from Champion Systems you are a Returning Customer. If you have used any version of our customer control panel enter the email address and password previously associated with your account.
I've forgotten my password, what do I do? If you still have access to the email address associated with you account, click here. If you no longer have acces to the email address we have on file, contact our sales departments at sales@champ-sys.com
What if I've ordered clothing from Champion System in the past, but never used any version of your Customer Control Panel? Contact our sales department at sales@champ-sys.com and we will setup an online account for you and add your previous designs to your account.
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Who is a New Customer? If you or your team have never ordered clothing from Champion System you are a New Customer. Please create a new account to begin the order process.
What if I've ordered clothing from Champion System in the past, but never used any version of your Customer Control Panel? Contact our sales department at sales@champ-sys.com and we will setup an online account for you and add your previous designs to your account.
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If you are a returning customer, please enter the email address associated with your account.

*If you are a team member using cs-direct for the first time, please enter your temporary user login supplied by your team manager.
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Customer Information Policy:
Champ-sys.com collects customer information in an effort to improve our customers' shopping experience. Champ-sys.com recognizes that it must maintain and use customer information responsibly. We may use customer information for marketing and promotional purposes. We do not sell or give online customer information to any outside company or third party. Protecting your order information is a priority. Champion-sys.com makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology.

Your Credit Card is Safe:
Your credit card number cannot be read by a third party while in transit and will remain private and completely protected. Champ-sys.com uses the most advanced and highest level of online security available today (512-bit encryption). Our Commerce Server uses Secure Sockets Layer (SSL), which encrypts or codes all the data you enter so you can relax and feel completely secure with your order.

Disclosure Statement - Use of Cookies:
The Champ-sys.com web site utilizes cookies to provide our site visitors the most enjoyable experience possible. We do not collect personal information without a visitor’s knowledge nor do we re-sell or distribute any site visitor’s data.

Champion System Guarantee:
Custom Clothing is a complex process, there are a number of steps that you and Champion System need to go through in order to get your Custom Clothing order to you. Unfortunately in rare occasions mistakes can be made. If you receive something that you did not approve, have a colour or print problem or a manufacturing issue, contact us immediately. If we have made an error in your order, we will remake or repair your order as soon as possible.

If, however, you have ordered the incorrect items or sizes or approved a design that is incorrect or any other issue not within the control of Champion System, we can not take responsibility for that, however, we will work with you to come up with a solution to help you get on the road as soon as we can.

Warranty:
Your Champion System garment comes with a one year manufacturing defect warranty. Champion System Australia Pty Ltd, reserve the right to repair the garment, or if garment can not be repaired remake the garment. Refunds will not be given. Champion System Australia reserves the right to reject a warranty claim if the garment was not used as intended or correct care of the garment was not taken. If you have a warranty issue please contact us immediately for review.

Payment Terms:
50% deposit is required for all custom orders. Balance may be prepaid with a VISA, MasterCard, or direct deposit to Champion System Australia Pty Ltd. Design and/or production will not begin until deposit has been recieved. Final balance is due prior to shipment of goods. Goods will not be shipped until final balance is recieved.

Cancellations:
Customers that refuse or cancel orders after Champion System Australia Pty Ltd has received the deposit will forfeit the 50% deposit and will be billed for the 50% balance. All goods will remain the property of Champion System Australia Pty Ltd until paid in full.

Delivery:
All custom orders are accepted on a first-come-first-serve-basis. Please place your order early. Your delivery date will depend on when we receive your final order. Delivery is subject to the current production schedule and unless a specific date has been agreed upon in writing, delivery may be postponed. Completed orders will be shipped after customers balance is paid in full.

Changes:
Once the artwork has been approved no design or order changes will be accepted. No exceptions will be made.

Samples:
Samples are available for sizing purposes. Samples are sent with a credit card deposit and it is the customer’s responsibility to ensure the samples are returned in good condition. Samples not returned during your order time frame will be presumed purchased and the appropriate cost will be billed to you.

Logo Placement:
The manufacturer’s logo will appear on all custom garments.